Location 01 / 04 — Berlin-Mitte

Berlin.
Headquarters.

On Singerstraße, a stone's throw from Alexanderplatz, the threads of the ja-dialog Group come together. Sales, strategy and business support are at home here — and Berlin is also a fully operational onshore service location with 150 colleagues.

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Contact

Address

Singerstraße 109
10179 Berlin

Phone

+49 30 814892-100

vertrieb@ja-dialog.de

Role

Headquarters

Founded

2014

Focus

Onshore service

Team on site

150 colleagues

Service languages

All 11

DE · EN · IT · ES · PT · +6

What happens here

Strategy. Sales. Accountability.

With 150 colleagues on site, Berlin is both the group's headquarters and a fully operational location. Day-to-day operations, account management and customer support run here just as in Wolfen, Prishtina or Asunción — each location handles the engagements it leads.

What sets Berlin apart are the group-wide topics. This is where we answer questions that need more than day-to-day work: What does your service model look like in five years? Which processes are worth rebuilding with AI? How do you size your locations so quality and cost align?

As at all our locations

Service operations — Day-to-day across all channels, for the engagements led here
Account management — Care for our own customer engagements

Only in Berlin

Executive management & strategy — Group steering, multi-site orchestration, business and operations support
Sales — First point of contact for new customers, acquisition of new engagements
CX consulting — Operations audits, AI roadmaps, restructuring
Pilot operations — Setup of new services before they roll out into the line at the locations

Who you'll find here

Your contacts
in Berlin.

When you get to know ja-dialog, the conversation almost always begins here. Three contacts with clear responsibilities — from the strategic first round to the concrete offer.