Prishtina.
Nearshore & AI.
In Fushë Kosova, near the capital Prishtina, sits our youngest location: 100 colleagues delivering multi-language service for all of Europe — while also developing and running the ja-dialog Group's AI applications.
Contact
Fushë Kosova, Republic of Kosovo
Languages. Service. AI.
Prishtina is our youngest and most multilingual location. In Fushë Kosova, a suburb of Prishtina, 100 colleagues handle multi-language engagements for clients across Europe — German, English, French, Italian, Dutch and more, depending on the project mix.
What sets Prishtina apart even further: this is the group's AI center. From the same site where service operations run every day, we develop and operate the AI applications used at all ja-dialog locations — voice and chat bots.
- Multi-language service — Service engagements in five or more languages, depending on project mix
- Account management — Care for our own customer engagements
- AI development — In-house development of AI applications for the group
- AI operations — Ongoing operation of AI solutions at all locations
- Nearshore advantage — Time-zone fit with the EU plus cost efficiency
Your contacts
in Prishtina.
Duron runs the site locally. Christoph and Sebastian, based in Berlin, own sales and proposals. Three contacts with clear responsibilities — from the first inquiry to the concrete contract.
Duron Nushi
First point of contact for existing customers.
Dr. Christoph Baumgärtner
First point of contact for new customers.
Sebastian Rosche
Inside sales and marketing.
What it looks like here.
Modern service campus in Fushë Kosova, short distances, young team. Want to see it in person? The door is open.
Three more locations.
One shared quality.
Each location has its own profile. Together they deliver operational excellence, language diversity and economies of scale across two continents.
Berlin
Berlin-Mitte, GermanyStrategy, executive management and service operations under one roof.
Learn more → Onshore HubBitterfeld-Wolfen
Saxony-Anhalt, GermanyOnshore operations for German-language engagements. High volume, short paths.
Learn more → Offshore HubAsunción
ParaguayMultilingual offshore hub serving Germany, Europe and the Americas.
Learn more →Rather on site
than online.
Fushë Kosova, 15 minutes by car from downtown Prishtina and from Adem Jashari International Airport. Set a date, drop by, see the site live.
How to find us
Fushë Kosova sits directly west of Prishtina and is easy to reach both from downtown and from the international airport. Let us know in advance and we'll pick you up.
Fushë Kosova, Republic of Kosovo
Prishtina city center · approx. 15 min
Straight to Prishtina?
Send us a request, and one of the two will personally get back to you within 24 hours.
Request a quote →Both are directly available for your inquiries.